ShiTong Auto Service was founded in 2020 with a simple observation: overseas dealers wanted access to China's competitively priced used vehicles, but the process was fragmented, opaque, and risky. You'd need a sourcing agent in one city, an inspector in another, a customs broker at the port, and a freight forwarder you'd never met. Too many hands. Too many unknowns. Too much can go wrong.
We built a company that eliminates that fragmentation. From our base in the Alibaba Cross-border E-commerce Industrial Park in Dongping, Tai'an, Shandong Province, we manage the entire chain — sourcing, inspection, documentation, container loading, and shipping coordination — under one roof. One contact person. One process. One point of accountability from the moment you inquire to the moment the vehicle arrives at your port.
We are a nationally registered used vehicle export enterprise, holding a complete set of MOFCOM-issued export qualifications. We were among the first batch of approved used car export pilot companies in Shandong Province — a credential that required meeting strict capital, facility, and compliance thresholds. Today, we serve over 300 dealer partners across 38 countries, with over 12,000 vehicles exported since our founding.
Our name — 世通 (ShiTong) — means "connecting the world." That's not marketing language. It's the reason the company exists.
"We didn't start ShiTong to sell cars. We started it to remove the fear from cross-border vehicle procurement. When a dealer in Lagos or Dubai can buy a Chinese used car with the same confidence as buying from their local market — that's when we've done our job."
— ShiTong Auto Service, Founded 2020
2020
Tai'an, Shandong
MOFCOM Export Pilot
40+ Staff
38 Countries
Alibaba Cross-border
Founded
Export Countries
Vehicles Exported
Dealer Partners
Our Core Values
These aren't slogans on a wall. They're operational rules that every team member follows daily.
Compliance Is Non-Negotiable
Every export follows MOFCOM and China Customs regulations to the letter. We don't take shortcuts on documentation, even when it's faster. Our license is our livelihood — we protect it by never cutting corners.
Show Everything, Hide Nothing
Real photos. Real VINs. Real inspection reports from third-party labs — not our own staff. The buyer sees exactly what they're getting before they pay a dollar beyond the deposit. Transparency isn't a feature; it's the foundation.
Build for the Long Term
Our 50% financing and 90-day buyback aren't promotions — they're structural advantages designed to keep dealers coming back. A one-time sale is easy. A ten-year partnership is what we're building.
How We Grew
From a two-person startup to a province-leading export operation — in six years.
Why Tai'an, Shandong
Our location isn't random. It's strategic.
A Cross-Border Hub, Not Just an Office
Our headquarters is inside the Alibaba Cross-border E-commerce Industrial Park in Dongping County, Tai'an City, Shandong Province. This isn't a regular office building — it's a government-backed cross-border trade zone with direct integration to Alibaba's international B2B platform, giving us digital reach to buyers in 190+ countries.
Shandong is one of China's top automotive manufacturing provinces and home to major wholesale vehicle markets. Tai'an sits at the intersection of Beijing-Shanghai and east-west rail corridors, with Qingdao port — one of China's largest container ports — just 3 hours by truck.
- 3 hours to Qingdao Port (China's 4th-largest container port)
- 1.5 hours to Jinan (provincial capital, major wholesale market)
- Direct rail access to China-Europe Railway Express (Central Asia)
- Alibaba digital platform integration for global buyer reach
- Government-backed cross-border trade incentives
Alibaba Cross-border Industrial Park
Dongping, Tai'an, Shandong, China
36.19°N, 117.13°E
Markets We Serve
Each region has different vehicle preferences, import regulations, and pricing expectations. We know because we've been shipping to all of them.
🇻🇳 Southeast Asia
Vietnam, Thailand, Philippines, Myanmar, Cambodia. Strong demand for Chinese EVs and compact SUVs. Short transit times (15–25 days by sea). Our largest market by volume.
🇦🇪 Middle East
UAE, Saudi Arabia, Jordan, Oman. Preference for SUVs, pickups, and luxury sedans. Growing EV adoption. 25–35 day sea transit. Dubai serves as regional redistribution hub.
🇰🇿 Central Asia
Kazakhstan, Uzbekistan, Kyrgyzstan. Served via China-Europe Railway Express — 20–30 day transit. Strong demand for affordable sedans and commercial vehicles. Russian-standard compliance.
🇳🇬 West Africa
Nigeria, Ghana, Senegal. Price-sensitive market with high demand for durable, fuel-efficient vehicles. Right-hand and left-hand drive options. 30–40 day sea transit to Lagos/Tema.
🇰🇪 East Africa
Kenya, Tanzania, Ethiopia. Growing market for Chinese EVs and hybrid vehicles. Mombasa port serves as the regional gateway. 25–35 day transit from Qingdao.
🇷🇺 Russia & CIS
Russia, Belarus, Armenia. Post-2022 market shift created strong demand for Chinese brands. Compliance with Russian technical standards. Rail and sea options available.
The People Behind Every Shipment
40+ staff across five departments. Here are the key people you'll work with.
Sourcing Team
On-the-ground buyers across Shandong, Guangdong, Zhejiang, Jiangsu, and Sichuan wholesale markets. They inspect vehicles in person before shortlisting.
Quality & Inspection
Coordinate with national-certified third-party labs. Manage WM/T 8-2022 inspection scheduling, report review, and reconditioning oversight.
Compliance & Logistics
Handle all export documentation, customs declarations, container booking, and shipping coordination. The team that makes sure your paperwork is flawless.
Overseas Sales
Your primary contact point. Each manager handles a specific region and speaks the local language. They manage your inquiry from first message to delivery confirmation.
What's on the Homepage
This page tells you who we are. The homepage shows you what we do — in detail.
Common Questions
Tell Us What You Need
Whether you are testing with a single unit or ready to scale to container-level orders — describe your requirements and we return with a shortlist within 24–48 hours.
Headquarters
Alibaba Cross-border Industrial Park, Dongping, Tai'an, Shandong, China
shandongjiefang@163.com
Phone / WhatsApp
+86 18678898897